Delivery Information

Delivery

Thank you for visiting and shopping atThe Hairpin Leg Company. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipping rates & delivery estimates

We offer FREE shipping on orders over $100 to the lower 48 states via Fedex ground, with items reaching their destination in 2 - 5 days in most cases.

We also provide the choice to upgrade your delivery at checkout. Upgraded shipping costs vary based on your location and the service you choose.

Shipment processing time

Most orders are processed the same day if ordered before 1pm. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 12 hours.

Customs, Duties and Taxes

The Hairpin Leg Company is not responsible for any customs and taxes applied to your order after checkout. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If your order arrives damaged, please take photos of the damage and the packaging and send it to us via email at hello@thehairpinlegcompany.com to arrange a replacement.

International Shipping Policy

We ship our products world wide. Shipping costs vary based on the size of your order and your location. All shipping costs are calculated at checkout.

Delivery estimates

  • Canada: 3 - 7 Days
  • Europe: 3 - 7 Days
  • Asia: 7 - 10 days
  • Australia and New Zealand: 7 - 10 days

Returns Policy

OurReturn & Refund Policy provides detailed information about options and procedures for returning your order.